A Dominant Organization Begins to Experience Talent Turnover C-suite of a market-leading organization struggles to stop exit of talent to competitors as their Culture and Purpose erodes. Case Stories Client C-suite struggling to stop exiting talent Background C-suite of a market-leading organization struggles to stop exit of talent to competitors. Situation is foreign to them, given their success to date. Primary Challenges Inconsistent or negative culture, leadership, and broader DE&I efforts with inadequate sponsorship and plagued by starts & stops Short of Belonging – People not bringing their full self and performance Leadership and Board which is not diverse or representative of community/staff (unaware) Evidence Low employee satisfaction, no connection to Mission, Vision & Purpose, and poor reputation making recruitment tough and retention difficult. Lack of Belonging among staff is impacting performance and customer experience Low “score” on DE&I metrics Conflicting priorities and identities within organization Emotional Pain Points Frustration Confusion Bewilderment Could Not or Didn’t Know How To Develop and apply intervention to recast or strengthen leadership and broader cultures Orient culture around Mission, Vision & Purpose and invite the full person and full performance for all org talent theo Intervention Enterprise Define/leverage Culture oriented to the Vision and Purpose to resonate with all employees and communities to foster Belonging Diagnostic of where they are to define needs and prioritize (Belonging assessment) Culture Develop a Culture Transformation Agenda and partner with key stakeholders (internal & external) to implement LAUNCH and Community Sessions to strengthen leadership culture Functional Outcomes Employee satisfaction and retention increases making it a place people want to work Talent is united around Mission, Vision & Purpose Customer experience and public perception significantly improved Performance and employee contribution increased Belonging – DE&I is no longer experienced as a zero-sum game with “winners” and “losers” Emotional Outcomes Renewed confidence Improved understanding